Frequently asked questions

No. Submitting a request does not reserve inventory. A trailer is reserved only after an administrator manually verifies the required refundable reservation payment and confirms the reservation.

The minimum is 20% of the trailer purchase price. An administrator may set a higher percentage for a particular trailer. The confirmed reservation payment is credited toward that trailer’s purchase price.

The approved methods are Interac e-Transfer and direct bank transfer. The website does not process payment or display account details. After reviewing an order request, an administrator provides instructions manually. Every payment must use the unique order number as its reference.

Yes. The reservation payment is refundable. Cancellations, refunds, and inventory release are handled manually by an administrator.

Every order requires delivery to a Canadian address. Delivery cost is calculated for the trailer and destination, and staff provides the final amount for acknowledgement.

Staff reviews the trailer, destination, route, and applicable carrier requirements to prepare the delivery quote. Order handling takes 1–7 days, followed by approximately 15 days for shipping. The delivery amount is not added to the agreed order total until the customer has reviewed and acknowledged it.

Applicable taxes, if legally required, will be confirmed before final payment.

Email support@allprosupertrailerstore.com or call +1 (509) 393-0555 and have your unique order number ready. Payment account details are not published on the website.