Terms of service

About these terms

These terms apply when you browse this website, save a trailer to the browser cart, or submit an order request. The cart and checkout help you send information to staff; they do not complete a sale, collect payment, or reserve a trailer.

Inventory, images, and availability

Each trailer is treated as an individual inventory unit identified by its stock number. Product details, images, condition disclosures, prices, and availability should be reviewed carefully. Staff must confirm current availability and the applicable product information before an order proceeds. Adding a product to the cart or submitting a request does not hold, reserve, or transfer the unit.

Order requests

You must provide accurate contact, Canadian billing, and Canadian delivery information. The system creates a unique order number after a valid request is received. Submission means that staff may review the request and contact you about availability, delivery, and manual payment instructions. It is not automatic acceptance of an order.

Prices, taxes, and delivery

Website prices are displayed in Canadian dollars. Applicable taxes, if legally required, are confirmed before final payment. Every order requires delivery. Delivery cost is calculated for the trailer and destination, with the final amount confirmed by staff for customer review. Order handling takes 1–7 days, followed by approximately 15 days for shipping. A delivery amount becomes part of the agreed amount only after it is acknowledged.

Manual payment process

The website does not collect or process payment and never displays bank-account details. If a request proceeds, an administrator provides instructions outside the public website for an approved manual Interac e-Transfer or direct bank transfer. Every payment must use the unique order number as its reference. A payment is not treated as confirmed until an administrator verifies and records it.

Reservations, cancellations, and refunds

An order request alone does not reserve inventory. A reservation begins only after an administrator confirms an approved reservation payment. The implemented reservation payment is refundable, is credited toward the trailer purchase price, and is at least 20% of the trailer price; an administrator may set a higher percentage for a specific trailer before instructions are provided. A return may be approved when requested within 14 days after delivery. A trailer cannot be returned with missing parts or customer-caused wear. See the Return and Refund Policy for the current process.

Your responsibilities

Use the website lawfully, provide information you are authorized to provide, review the product and order information before submission, keep your order number secure, and contact staff if any submitted information is incorrect. Do not attempt to access staff tools, customer records, private files, or systems without authorization.

Privacy

Our Privacy Policy explains the information collected by the current order and staff workflows, how it is used, browser storage, service providers, access controls, and the production approvals that remain outstanding.

Changes and contact

Approved changes will be posted on this page with a revised effective date before production use. Questions about these draft terms may be sent to support@allprosupertrailerstore.com, directed by telephone to +1 (509) 393-0555, or mailed to:

This draft requires owner and legal approval before launch.